As a courtesy to other clients, please give us at least 72 hours notice if you need to cancel your booking. Please note that there is a cancellation fee of 50% if the cancellation is made less than 72 hours prior to the booking. Failure to show or same day cancellations will be charged 100% of the treatment price.Skindeep Clinic is committed to the delivery of high quality services and products to its clients. It is expected that we will aim to provide the best possible service to clients. However, it is acknowledged that on occasions clients may not be entirely satisfied with their experience. Skindeep Clinic therefore welcomes the comments that clients may have in this respect.